Privacy Policy

This practice is committed to protecting your privacy in accordance with applicable privacy legislation and professional ethical standards.

Information collected may include contact details and relevant personal information required to provide counselling, psychotherapy, and hypnotherapy services.

Information is used only to provide services, manage appointments, maintain records, and meet legal and professional obligations.

All sessions are confidential except where disclosure is required by law or where there is a serious risk of harm.

Records are stored securely and reasonable steps are taken to protect personal information.

For NDIS participants, information may be shared with consent for coordination of supports where required.

Where services are delivered through an affiliated organisation, including Shine Strong, relevant organisational privacy policies may also apply.

This practice adheres to ethical standards consistent with membership of the Australian Counselling Association (ACA).

You may request access to your personal information subject to legal and professional limitations.